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Service book
After-sales service
Based on the business philosophy of quality win and service innovation, Mingzhe Company has trained a group of professional pre-sales and after-sales service teams. We are all in the interests of our customers, in line with a "sincere" word to provide customers with quality pre-sales consulting and after-sales service. Provide professional technical support and industry consultation for new and old customers.
Pre-sales service
● Free pre-sales product explanation, selection and planning for customers.
● Free technical support for customer samples for analysis, testing, etc.
● Free sample material analysis and material supplier for customers
● All equipment, instruments and meters (including agents) purchased by our company are provided free of charge for 12 months and lifetime maintenance. Technical support and accessories are also available. Consumables are not covered by the warranty.
● Service time is 24 hours a day. After receiving the customer's repair call or receiving the repair instrument, make timely processing within 24 hours.
● The following conditions are not covered by the warranty:
   1. Damage caused by man-made or irresistible natural disasters.
   2. Equipment failure or damage due to improper operation.
   3. Failure or damage caused by modification or decomposition of the product.